Privacy Policy

Who is responsible for your data

DAMBRIN ARNAUD (DARA)
59 avenue des Nations Unies, 59100 Roubaix, France
Email: postmaster[at]petit-cycliste.com

What data we collect

When you place an order or use our website, we may collect: your name and address, email address, phone number (optional), payment details (processed securely by Stripe — we never store your card details), and basic browsing data (via Google Analytics).

Why we collect it

We use your data to: process and ship your orders, send you order confirmations and tracking updates, respond to your questions, send you our newsletter (only if you have opted in), and improve our website.

How long we keep it

Order data: 10 years (legal requirement). Newsletter subscriptions: until you unsubscribe. Browsing data: up to 13 months.

Your rights

Under the GDPR (General Data Protection Regulation), you have the right to access, correct, delete, or transfer your personal data, and to object to how it is used. To exercise these rights, contact us at: postmaster[at]petit-cycliste.com

Third-party services

We work with: Stripe (payments), Brevo (emails), Google Analytics (website statistics), O2Switch (hosting). Each has its own privacy policy available on their website.

Data transfers outside the EU

Some of our providers (Stripe, Google) may process data outside the European Union. These transfers are covered by appropriate safeguards in accordance with GDPR.